General Terms and Conditions of Whirlwind IT Services

The following document details the terms and conditions of Whirlwind IT Services (hereinafter Whirlwind IT Services, the Company, we, us) effective from 10. 01. 2024.

Business Information

Whirlwind IT Services is operated by Peter Oltyán, providing various IT services including website development, networking, application development, IT support, and system maintenance.

Scope of Services

Whirlwind IT Services provides IT solutions such as website development, networking, IT support, system maintenance, and custom software solutions. Specific service offerings will be defined per project. Limitations and exclusions may apply and will be discussed during consultation and planning.

Client Responsibilities

Clients are expected to cooperate fully during the course of the project. This includes:

Failure to fulfil these responsibilities may result in delays, for which Whirlwind IT Services will not be held liable.

Payment Terms

Service Delivery and Deadlines

We take full responsibility for delivering projects on time if delays are due to our actions. If delays are caused by the client (e.g., not providing necessary credentials in time or delayed responses), compensation may be owed by the client for any subsequent delays in other projects as a result of the delay caused by the client.

Clients will be compensated if we are directly responsible for significant delays.

Cancellation and Termination

Whirlwind IT Services reserves the right to terminate projects with clients who are unreasonable, make mutual work hard on purpose or uncooperative.

Data Liability and Protection

Whirlwind IT Services will handle and store non-sensitive customer data if necessary for the completion of work (e.g., during system maintenance). However, we do not retain sensitive data unless explicitly managing the client's systems. This includes internal documents, worker data and databases that might store sensitive information.

Confidentiality and Data Security

Client data is handled confidentially. Only necessary personnel will have access to sensitive information.

Dispute Resolution

We aim to resolve disputes amicably. In case of client dissatisfaction, we will seek a solution through negotiation. In cases of non-payment, legal action may be taken. Hungarian law will govern all disputes.

Intellectual Property

Ownership of deliverables is transferred to the client upon full payment.

Modifications to Terms

Whirlwind IT Services reserves the right to update these terms and conditions at any time. Clients will be informed of any changes via the contact email provided. Continued use of services constitutes acceptance of the revised terms.